hSoftware Garmin Connect IQ AppsCase - [00463] Crashes Forerunner 235
Details
| Reference: | 00463 |
| Type: | Issue |
| Product: | hSport 5.4 (31 January 2017) |
| Title: | Crashes Forerunner 235 |
| Device: | Forerunner 235 |
| Priority: |  Minor |
| Raised On: | 08 March 2017 11:20 |
| Raised By: | zenaj |
| Resolved: | hSport 6.3 (15 December 2017) |
| Status: | Open-Development-Ready-Closed |
| Description: | |
Hi. Would love to say it's a great app. But unfortunately when clicking the "back" button 3 times, as directed, the app then crashes my Forerunner 235. The screen goes off and the watch reboots. I was at hockey training tonight and wasn't able to change the sport from indoor soccer, but figured it was close enough. I let the app run from start to end of training. Clicked the back button 3 times when I finished, and it crashed my watch! |
|
| Closed: | 15 December 2017 15:10 (Fixed) |
Related Cases
| 00465 | Aborted Sessions go to Save and Summary Screen | hSport |  | Closed | |
| 00467 | Abort takes 4 not 3 Back Presses | hSport |  | Closed |
Subscribers
There are 2 Subscribers watching this Case.
Comments
| 17 older comments (click to show) | |
 11 March 2017 10:46Zzenaj | Hi. Look, I appreciate the help you have given. I'm simply trying to explain to you the behaviour of your app on my particular device. I know you haven't been able to replicate the issues. But it is what I have experienced. I work in IT and understand that sometimes things behave differently and it's hard to identify when the issue can't be replicated |
| 14 March 2017 12:40 AAdmin | The Log File was provided to Garmin on the 11th March. Initial feedback, is an issue with the Firmware on the 235. Awaiting a formal response. (Edited on 14 March 2017 12:40 GMT) |
| 17 October 2017 16:48 AAdmin | Hi, there has been a number of Firmware updates for the FR235. Can you check if the issue still exists for me? |
| 15 December 2017 15:09 AAdmin | Build for new SDK to try and resolve and close issue |
| 15 December 2017 15:10 AAdmin | Resolved in Version 6.3 |
This case is now closed