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Case - [00541] Data-field Crash after Smartphone update by Bluetooth

Details

Reference:00541
Type:Issue
Product:hHRZone 5.2 (18 July 2017)
Title:Data-field Crash after Smartphone update by Bluetooth
Device:Fenix 5X
Priority:MajorMajor
Raised On:04 September 2017 15:51
Raised By:author
Status:Open-Development-Ready-Closed
Description:

I've Changed refresh interval from 5 sec to 2 sec by my phone (Fenix 5X was connected by Bluetooth).

After that when HR face was changed - Data-field was crashed -
screenshot - https://www.dropbox.com/s/cchhjr1swxgtez1/HR-error-2sec-update-by-sdmartphone.jpg?dl=0

I've tried to change intervasl back - it doesn't work for me :-(

I've installed last value 10 sec back by USB cable via Garmin Express and sync Fenix 5X - it's working now.

Closed:05 November 2018 15:32 (Cannot Reproduce)

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Comments

5 older comments (click to show)
Comment04 September 2017 17:31

Aauthor

P.S. Could you check my registration credentials? I've got 2-3 duplicates of each messages login - author@prostabzor.ru

Comment04 September 2017 18:17

AAdmin

Thanks you for the log. Are you using an Android phone? PS I've check the multiple messages, and can't see a problem. Let me know if it continues.

Comment04 September 2017 18:29

Aauthor

yes, here it is info: -------------------- Phone - Samsung Galaxy S7 Edge OS - Android 7.0

Comment10 October 2017 08:23

AAdmin

Hi, Can you try the latest update for me, as I've made some major changes behind the scenes?

Comment05 November 2018 15:32

AAdmin

Case closed, as unable to repeat.

This case is now closed