Case - [01475] Expected FIT files not saved when in using separate activities mode
Details
Reference: | 01475 |
Type: | Issue |
Product: | hMSport 6.13 (18 November 2022) |
Title: | Expected FIT files not saved when in using separate activities mode |
Device: | Vivoactive 3 |
Priority: | Major |
Raised On: | 02 May 2023 08:11 |
Raised By: | richard.fennell |
Status: | Open-Development-Ready-Closed |
Description: |
When using the hMSport app in a triathlon the app did not save the expected set of separate .FIT files.
The strange thing is the event summary screen within the app does show the expect 5 stages (swim, t1, bike, t2,run) but activity FIT files were only created for
- Swim
- T1
- T2
I did check the watch via a USB cable, and there were no other FIT files created other than those uploaded via Garmin Connect and no entries in the logs folder to explain the behavior
I am sure that I did not suffer this problem last season (2022) using the same watch and app. So I do wonder if the issue has been introduced in a recent update (last 6 months)?
Just to note, as I have checked that if I use the app in the 'save to a single file' mode the app works as expected. Hence I do have a valid workaround for the problem, hence marking this as major and not critical. |
Closed: | 11 July 2023 13:35 (Cannot Reproduce) |
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