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Case - [01050] Data Field not resetting on new devices

Details

Reference:01050
Type:Issue
Product:hElevGrade 5.9 (01 April 2020)
Title:Data Field not resetting on new devices
Device:Edge 1030
Priority:CriticalCritical
Raised On:12 August 2020 09:30
Raised By:ogy.photo
Labels:External
Resolved:hElevGrade 5.10 (15 August 2020)
Status:Open-Development-Ready-Closed
Description:

Hi the field never reset to zero on edge 1030 i have to reinstall each time is there a specific action to reset the graph ?

Closed:15 August 2020 14:18 (Fixed)

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Comments

1 older comments (click to show)
Comment12 August 2020 12:18

AAdmin

A change will be made to use a different event for starting the activity, as it appears 'initialize' is not getting triggered on new devices like the Edge 1030

Comment12 August 2020 12:19

AAdmin

Case Updated: Device changed from 'Fenix 5S Plus' to 'Edge 1030'

Comment12 August 2020 12:21

AAdmin

Development work to complete this case has now started.

Comment12 August 2020 12:25

AAdmin

Case Linked to [01051]

Comment15 August 2020 14:18

AAdmin

Released in Version 5.10

This case is now closed