hSoftware Garmin Connect IQ Apps

User Login

Case - [00513] Vivoactive HR lapping at each mile instead of each activity

Details

Reference:00513
Type:Issue
Product:hMSport 5.0 (20 March 2017)
Title:Vivoactive HR lapping at each mile instead of each activity
Device:Vivoactive HR
Priority:MajorMajor
Raised On:15 August 2017 09:55
Raised By:tobs_n
Resolved:hMSport 6.0 (21 February 2018)
Status:Open-Development-Ready-Closed
Description:

Hello,
i have a problem with the app. Its lapping each mile instead of each activity. I also switched off the AutoLap Setting in the bike and run app. Another thing is, that i use the metric system, but it laps every mile. I used the app once in may for a triathlon. there was everything good with the lapping of the activity. since then its lapping miles. can you help me with this issue?

Closed:21 February 2018 13:53 (Fixed)

Subscribers

There are 2 Subscribers watching this Case.

Comments

Comment15 August 2017 11:31

AAdmin

Thank you for the message. I've checked the App, and it only registers a lap during transition, and there is no other code to calls on marking laps. I've contacted Garmin to ask for more information/support.

Comment16 August 2017 07:40

AAdmin

The feedback, is that there appears to be a problem with the Vivoactive HR firmware version 3.90, causing it to automatically add a lap on all Applications (not just mine). I will keep you updated on a solution.

Comment16 August 2017 08:30

Ttobs_n

Thank you :)

Comment21 September 2017 08:48

Ttobs_n

Hello. Still no solution for this issue?

Comment21 September 2017 09:12

AAdmin

Sorry. I am afraid not. I will chase with Garmin, but it's impacting a large number of Apps.

Comment21 February 2018 13:53

AAdmin

Resolved in Version 6.0

This case is now closed