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Case - [00383] inverted data according to the profile settings

Details

Reference:00383
Type:Observation
Product:hOppPace 2.0 (23 August 2016)
Title:inverted data according to the profile settings
Device:Edge 1000
Priority:MinorMinor
Raised On:30 October 2016 13:27
Raised By:unk169
Status:Open-Development-Ready-Closed
Description:

Hello, I have problems with the application. the value of distance unit grabs default is invested.
if this garmin settings in the application km displays data min / Mi.
if settings miles garmin this data in the application shows Min / Km.
this inverted information.

regards

Closed:01 November 2016 16:36 (Fixed)

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Comments

Comment30 October 2016 13:58

AAdmin

Hi, Are the activity distances in the correct units, as well as the Pace settings? Could you also provide me with both your Distance and Pace Settings. Thanks Chris

Comment30 October 2016 15:36

AAdmin

Hi, can I also check you are using a Edge 1000, as this is not supported by the hSport App? Thanks.

Comment30 October 2016 15:51

Uunk169

the plication hsoftware if it works on the Garmin edge 1000. But the information speed min / Km appears if the user setting of the unit is in miles. if the user settings appears min is in km / miles

Comment30 October 2016 16:42

AAdmin

Sorry, can you confirm which application you are using?

Comment30 October 2016 17:10

AAdmin

Ok, I may now see the confusion. hSoftware is the Developer, not the application name. You have chosen the Application name as hSport, which I don't think you have, as it's not available on the Edge 1000. If you can provide me which of the applications you are using I can help.

Comment30 October 2016 18:31

Uunk169

sorry for not putting the name of the application. the application is in Opposite Current Pace Units [hOppPace] https://apps.garmin.com/es_ES/apps/d29baf36-7256-4410-a238-143fed10aa51

Comment30 October 2016 19:02

AAdmin

Thanks. If the data field is showing the inverse of the system settings it is working correctly. The data field designed to show the inverse (or opposite) for users who use Miles and want Kilometres or would like Kilometres when set to miles. This is very common in the U.K.

Comment30 October 2016 19:36

Uunk169

thanks, here in Spain no miles are used :( it would be good to select miles or km. regards

Comment30 October 2016 19:52

AAdmin

I would like to recommend the pace Field that comes with your device, as this would display in your system settings

Comment30 October 2016 20:23

Uunk169

on the edge 1000 does not show min / km only shows km / h. I just wanted to help improve the application, I thought it was a failure of the application. Thank you

Comment30 October 2016 21:29

AAdmin

Thank you for the feedback. We are considering some configuration which would support what you need. I will update when complete.

Comment31 October 2016 17:58

AAdmin

The Application has now been updated in the Store, and will allow you to select which Units you require. Please download the new version, and let us know how you get on.

(Edited on 31 October 2016 17:58 GMT)

Comment01 November 2016 16:31

Uunk169

thanks for modification, now I can see min / km taking defercto settings for the unit in km. in the application there are 4 options metric statute system setting (marked to see min / km option) opposite system settings good work, greetings

Comment01 November 2016 16:35

AAdmin

Great news - Thank you.

This case is now closed