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Case - [01050] Data Field not resetting on new devices

Details

Reference:01050
Type:Issue
Product:hElevGrade 5.9 (01 April 2020)
Title:Data Field not resetting on new devices
Device:Edge 1030
Priority:CriticalCritical
Raised On:12 August 2020 09:30
Raised By:ogy.photo
Labels:External
Resolved:hElevGrade 5.10 (15 August 2020)
Status:Open-Development-Ready-Closed
Description:

Hi the field never reset to zero on edge 1030 i have to reinstall each time is there a specific action to reset the graph ?

Closed:15 August 2020 14:18 (Fixed)

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Comments

Comment12 August 2020 12:17

AAdmin

From user: Yes i confirm if i reboot the device (not only sleep) the field reset and next workout start from no graph . If i only start a new workout with our without path to navigate to and with or without gps ..with altimeter ok (found my actual elevation) the graph keep the old workout and add new part on the same graph which is not useable nor readable.

Comment12 August 2020 12:18

AAdmin

A change will be made to use a different event for starting the activity, as it appears 'initialize' is not getting triggered on new devices like the Edge 1030

Comment12 August 2020 12:19

AAdmin

Case Updated: Device changed from 'Fenix 5S Plus' to 'Edge 1030'

Comment12 August 2020 12:21

AAdmin

Development work to complete this case has now started.

Comment12 August 2020 12:25

AAdmin

Case Linked to [01051]

Comment15 August 2020 14:18

AAdmin

Released in Version 5.10

This case is now closed